Client Relation Manager

Collatree is seeking a highly motivated and customer-focused individual to join our team as a Client Relation Manager. In this role, you will be responsible for managing client relationships, ensuring their satisfaction, and driving business growth through new and existing clients.

Responsibilities:

• Manage and maintain relationships with clients, ensuring their satisfaction with our services
• Identify new business opportunities with existing and potential clients
• Develop and implement strategies to increase customer loyalty and retention
• Communicate effectively with clients via phone, email, and in-person meetings
• Provide support to clients throughout their engagement with our company
• Collaborate with other departments to ensure client needs are met

Qualifications:

• Bachelor’s degree in Mass Communication (BMMC) or Master’s degree in Communication and Journalism (MCJ)
• Minimum of 1 year of experience in a customer-facing role
• Excellent communication and interpersonal skills
• Strong problem-solving skills and ability to think creatively
• Ability to work independently and in a team environment
• Proficiency in Microsoft Office and customer relationship management (CRM) software

Location:

The position is based in Calicut.

If you are interested in this opportunity, please submit your resume and cover letter.